Process maturity assessment
Measure how well your key processes are defined, followed and improved.
A process maturity assessment shows how well your key processes are defined, followed, measured and improved. It gives leaders a clear starting point for improvement and digital projects.
Who it is for: Operations leaders, quality teams and COOs.
Area: OPI: Process and Performance
When to use it
- Before a process improvement or digital project
- When quality or delivery varies between teams
- When growth is putting pressure on how work is done
What we measure
- We check whether key processes are mapped and understood by the people who run them.
- We assess whether standard ways of working exist and are followed.
- We review how processes are measured and how problems are spotted.
- We look at how improvements are identified, tested and kept in place.
What you receive
- A maturity rating for each key process, from informal to optimised
- A clear view of where processes break down and why
- Priority improvements and a roadmap
Contact OPDEV · ask@opdev.com.pk · +92 309 5759998 · 5L Commercial Area, Phase 6, DHA, Lahore, Pakistan